Forward Deployed Engineer
Role Description
About Us ------------
FlowGen Labs is a frontier enterprise AI company building the zero-touch enterprise: context-aware agents that operate inside highly customized SAP environments at machine speed, grounded in each company’s ontology, live operational data, and operating procedures so complex workflows can run autonomously instead of relying on manual support teams. FlowGen is focused on turning legacy ERP from a system of record into an execution layer for finance and operations. Deployed at Fortune 500 companies across CPG, distribution, high tech, and oil and gas, FlowGen Labs brings together a frontier AI and SAP team from DeepMind, SAP, Meta AI, and Amazon AGI Labs.
Role Summary ----------------
You will own end-to-end execution of platform deployments for enterprise customers. You will scope high-leverage workflows, configure agent behavior, validate integrations and guardrails, and drive launches from first customer conversation through production iteration. You will work directly with stakeholders inside complex SAP environments and help turn customer needs into repeatable platform improvements.
- Write and maintain key agent-building artifacts, including AOPs, integration specs, evaluation plans, and customer-facing technical documentation.
- Configure agent behavior across planning, tool use, retrieval, prompts, workflows, and operating procedures.
- Configure and validate guardrails so agents operate safely, compliantly, and predictably in real-world enterprise scenarios.
- Hands-on use of AI tools with clear ideas for applying AI to development, testing, data, and support.
- Design the right abstractions for repeatable deployments and partner closely with the Platform team to implement them.
- Ownership mentality, crisp communication, and comfortable making decisions with 80 percent information.
- Move fast without breaking things, not afraid to learn new stacks, bring a we will figure it out attitude.
Why Join ------------
- Direct product and company impact with minimal bureaucracy.
- High bar for craft, velocity, and pragmatic shipping.
Logistics -------------
- Location: In person, San Francisco Bay Area
- Visa Support/Sponsorship available
Compensation Range: $200K - $375K
About Forward Deployed Engineering
Forward Deployed Engineers are embedded directly with customers to build custom solutions, integrate products into existing infrastructure, and bridge the gap between product engineering and customer success. The role combines deep technical skills with the ability to operate in client environments and translate business requirements into working software.
Originally pioneered by Palantir, the FDE model has spread across AI, enterprise SaaS, and cloud infrastructure companies. FDEs write production code, architect integrations, train customer teams, and feed product insights back to the core engineering organization. At companies like OpenAI, Salesforce, and Databricks, FDE teams are treated as elite engineering units that can ship custom solutions in days rather than quarters.
Typical FDE stack: Python, TypeScript, SQL, REST/GraphQL APIs, cloud platforms (AWS/GCP/Azure), and increasingly LLM APIs and AI orchestration frameworks. Strong communication and the ability to context-switch between technical and business conversations are as important as coding ability.
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