What does a Forward Deployed Engineer do at Expertshub?

Forward Deployed Engineers at Expertshub are embedded directly with enterprise customers to implement and customize the platform, build integrations, and solve technical problems in real-world client environments. They combine software engineering skills with direct customer interaction, writing production code while also serving as the primary technical point of contact.

What skills are required for this Forward Deployed Engineer role?

The Forward Deployed Engineer role at Expertshub typically requires strong software engineering skills (Python, TypeScript, SQL), experience with APIs and system integration, comfort with cloud platforms, and the ability to communicate complex technical topics to non-technical stakeholders. Most FDE roles require 3-7 years of engineering experience.

Is this Forward Deployed Engineer position at Expertshub remote?

Remote availability varies by Expertshub FDE role. Some positions are fully remote, others require travel to customer sites, and some are hybrid. Check the full job description above for the specific location requirements for this posting.

Expertshub

Forward Deployed Engineer

$22K - $290K Redwood City, CA, US Mid Posted October 14, 2026

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Role Description

Forward Deployed Engineer- Full-time position

Location- Redwood City, CA

About this role

As a Senior Forward Deployed Engineer, you’ll deliver Retells voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems.You’ll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights.

Key responsibilities:

Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly.
Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.
Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)
Partner with sales to engage clients to gather requirements, prototype demos, and present system designs.
Scope projects, resolve blockers, and align teams with concise updates.
Codify reusable patterns into tools or platform components.
Translate field feedback into actionable product and GTM recommendations.
5+ years of experience in a customer-facing role at multiple start-ups or tenured in big tech
Tech stack- React, Node.js, JavaScript, Python

LinkedIn URLs are mandate for proceeding further.

Visa sponsorship detailsOpen to visa transfers (e.g. OPT, H1B transfers)

Additional visa sponsorship details-Open to all except net new H1Bs

Pay: $21,500.00 - $290,000.00 per year

Work Location: In person

About Forward Deployed Engineering

Forward Deployed Engineers are embedded directly with customers to build custom solutions, integrate products into existing infrastructure, and bridge the gap between product engineering and customer success. The role combines deep technical skills with the ability to operate in client environments and translate business requirements into working software.

Originally pioneered by Palantir, the FDE model has spread across AI, enterprise SaaS, and cloud infrastructure companies. FDEs write production code, architect integrations, train customer teams, and feed product insights back to the core engineering organization. At companies like OpenAI, Salesforce, and Databricks, FDE teams are treated as elite engineering units that can ship custom solutions in days rather than quarters.

Typical FDE stack: Python, TypeScript, SQL, REST/GraphQL APIs, cloud platforms (AWS/GCP/Azure), and increasingly LLM APIs and AI orchestration frameworks. Strong communication and the ability to context-switch between technical and business conversations are as important as coding ability.