Isembard

Forward Deployed Engineer

Dallas, TX, US Mid Posted October 28, 2026

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Role Description

About Isembard

Isembard is building a network of high-performance factories for critical industries. We combine advanced machine tools, robotics and our own software, MasonOS, to make precision components for aerospace, defence, energy and frontier technology companies, with factories across the UK, US, Germany and France. Our mission is to forge industrial acceleration.

The role

This role sits where MasonOS meets the shop floor. Every new factory in our network adds training, adoption and support work. You will embed with factories and network sites in the UK, Europe and the US, own their success with MasonOS end to end, ship production code, apply AI to their workflows and build the tools that make each new site easier than the last.

It is not a support role. It is a build role, deployed forward. We are open to graduate and experienced engineers.

What you'll do

Run onboarding, training and day-to-day adoption with machinists, engineers and site operators.
Turn repeated support questions into playbooks, training material or self-service tools. You are measured on the support burden falling, not on tickets closed.
Put agentic workflows into operational use: reporting, supplier follow-ups and order status.
Ship fixes and small features into MasonOS through the same review as every other engineer.
Turn patterns from the field into clear, written requirements for the roadmap.
Prototype with any tool, but state lives in Mason: every prototype carries a decision date.

What we're looking for

You ship production code with minimal supervision.
Full-stack fluency across backend, frontend and integrations.
Hands-on experience applying LLMs to real workflows.
Clear communication with operators and technical leaders, and the ability to build trust on site.
The judgement to decide what matters without waiting for a ticket queue.
Willingness to travel frequently, including extended site deployments.

Nice to have

Forward-deployed or deployment engineering experience.
Exposure to manufacturing, CNC, aerospace or defence.
MES or ERP systems.

Why Isembard

Define a new function rather than fill a seat.
Your work shows up on real shop floors within days.
Work with MasonOS, agentic AI and live factory operations.
Competitive salary and equity.

Location: On-site at one of our factories in London, Dallas, Hamburg or Paris, with roughly 30 to 50 per cent of your time embedded at factory sites.

About Forward Deployed Engineering

Forward Deployed Engineers are embedded directly with customers to build custom solutions, integrate products into existing infrastructure, and bridge the gap between product engineering and customer success. The role combines deep technical skills with the ability to operate in client environments and translate business requirements into working software.

Originally pioneered by Palantir, the FDE model has spread across AI, enterprise SaaS, and cloud infrastructure companies. FDEs write production code, architect integrations, train customer teams, and feed product insights back to the core engineering organization. At companies like OpenAI, Salesforce, and Databricks, FDE teams are treated as elite engineering units that can ship custom solutions in days rather than quarters.

Typical FDE stack: Python, TypeScript, SQL, REST/GraphQL APIs, cloud platforms (AWS/GCP/Azure), and increasingly LLM APIs and AI orchestration frameworks. Strong communication and the ability to context-switch between technical and business conversations are as important as coding ability.