Role Description
We have immediate opportunities for an Active Directory / Entra ID Expert to join our growing Customer Engineer (CE) team. These are full-time roles with comprehensive benefits. As a CE, you’ll work with Fortune-1000 enterprises, guiding them to a healthy, secure identity posture across hybrid and cloud environments.
- On-Demand Assessments – Active Directory (AD), AD Security, and Entra ID Health Checks
- WorkshopPLUS facilitation – AD Troubleshooting, Microsoft Entra Hybrid Identity, Identity Fundamentals
- Recovery Services – Lead Active Directory Recovery engagements
- Architecture Services – Design secure cloud identities, migrate & protect applications with Entra
- Blocker Mitigation & Optimization – Tune Entra Identity Protection and Advanced Conditional Access policies
- Act as the primary technical contact, providing visibility and advanced problem resolution to executive-level stakeholders
- 15+ years of overall IT experience
- 7 + years of hands-on experience in Active Directory Federated Services, Entra ID B2C/External Identities, Zero-Trust architecture, Graph API, Entra Workload Identities, Windows Server 2016-2025, Entra Identity Governance & Verified ID, tenant-to-tenant migrations
- Deep understanding of Active Directory, ADDS. and AAD architecture - EntraID
- Ability to collaborate with cross-functional teams and advise stakeholders from engineers to CIOs.
- Strong written and verbal communication skills for presenting complex technical concepts to business leaders.
Any of the following preferred certifications -* Microsoft Certified Systems Engineer (MCSE) * Microsoft Certified: Identity & Access Administrator Associate * Microsoft Certified: Cybersecurity Architect Expert * Microsoft Certified Trainer
About Forward Deployed Engineering
Forward Deployed Engineers are embedded directly with customers to build custom solutions, integrate products into existing infrastructure, and bridge the gap between product engineering and customer success. The role combines deep technical skills with the ability to operate in client environments and translate business requirements into working software.
Originally pioneered by Palantir, the FDE model has spread across AI, enterprise SaaS, and cloud infrastructure companies. FDEs write production code, architect integrations, train customer teams, and feed product insights back to the core engineering organization. At companies like OpenAI, Salesforce, and Databricks, FDE teams are treated as elite engineering units that can ship custom solutions in days rather than quarters.
Typical FDE stack: Python, TypeScript, SQL, REST/GraphQL APIs, cloud platforms (AWS/GCP/Azure), and increasingly LLM APIs and AI orchestration frameworks. Strong communication and the ability to context-switch between technical and business conversations are as important as coding ability.
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