Role Description
General Information
Req # WD00099290 Career area: Information Technology Country/Region: United States of America State: North Carolina City: Morrisville Date: Tuesday, May 26, 2026 Working time: Full-time Additional Locations: * United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Role Summary:
The Forward Deployed Engineer (FDE) is an implementation-focused role responsible for the technical success of initial customer deployments. This role involves embedding with client teams to validate requirements and implementing the technical code required to integrate the core AI solution into unique operational workflows.
Key Responsibilities:
- Full-Stack Implementation: Develop custom connectors, data transformers, and workflow automation scripts (Python/JavaScript) to bridge the product with client systems.
- Requirement Validation: Collaborate with business units to map existing service workflows into AI-augmented processes.
- Value Engineering: Deploy the technical instrumentation required to track and prove business KPIs, such as ROI and ticket deflection.
- Technical Feedback: Act as the primary technical feedback loop between the field and the R&D team to influence core platform development.
Basic Requirements:
- Engineering Practice: 5+ years of software engineering or solutions engineering experience in a customer-facing capacity.
- SaaS Proficiency: Significant experience with at least two major enterprise SaaS developer platforms.
Preferred Requirements:* Rapid Prototyping: Ability to learn new APIs and build production-ready integrations in agile, high-pressure environments. * Diagnostic Skills: Strong capability for troubleshooting complex networking and data-flow issues in hybrid environments.
This role offers the flexibility to be home-based anywhere in the United States. If you're near our Chicago or Raleigh offices, we follow a friendly hybrid model with three days a week in the office - great for collaboration and connection!
This role will require travel which may be up to 50%.
The base salary range budgeted for this position is $117,000 to 145,000. Individuals may also be considered for bonuses and/or commissions. Lenovo’s various benefits can be found at www.lenovobenefits.com. In compliance with Colorado's EPEWA, the expected Application Deadline for this position is 8/15/2026 – this applies to both internal and external candidates *We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.* Additional Locations: * United States of America - North Carolina - Morrisville * United States of America * United States of America - North Carolina * United States of America - North Carolina - Morrisville
About Forward Deployed Engineering
Forward Deployed Engineers are embedded directly with customers to build custom solutions, integrate products into existing infrastructure, and bridge the gap between product engineering and customer success. The role combines deep technical skills with the ability to operate in client environments and translate business requirements into working software.
Originally pioneered by Palantir, the FDE model has spread across AI, enterprise SaaS, and cloud infrastructure companies. FDEs write production code, architect integrations, train customer teams, and feed product insights back to the core engineering organization. At companies like OpenAI, Salesforce, and Databricks, FDE teams are treated as elite engineering units that can ship custom solutions in days rather than quarters.
Typical FDE stack: Python, TypeScript, SQL, REST/GraphQL APIs, cloud platforms (AWS/GCP/Azure), and increasingly LLM APIs and AI orchestration frameworks. Strong communication and the ability to context-switch between technical and business conversations are as important as coding ability.
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